Which AI tool is better in 2025? We tested both across real workflows — here's everything you need to know before choosing.
Otter.ai wins overall with a 8.8/10 score vs Fireflies.ai's 8.7/10. Otter.ai leads on Output Quality and Reliability, while Fireflies.ai holds an edge on Ease of Use. Choose Fireflies.ai if you specifically need sales teams logging call data.
| Criteria | 🦦 Otter.ai | 🦟 Fireflies.ai | Winner |
|---|---|---|---|
| Output Quality | 8.7/10 | 8.6/10 | Otter.ai |
| Ease of Use | 9.3/10 | 9.4/10 | Fireflies.ai |
| Value for Money | 8.9/10 | 9/10 | Fireflies.ai |
| Reliability | 9/10 | 8.8/10 | Otter.ai |
| Feature Depth | 8.9/10 | 9/10 | Fireflies.ai |
| Overall Score | 8.8/10 | 8.7/10 | Otter.ai |
| Feature | 🦦 Otter.ai | 🦟 Fireflies.ai |
|---|---|---|
| Free Plan | ✓ Yes | ✓ Yes |
| Free Tier Details | 600 transcription minutes/month | 800 mins storage, 3 summaries/month |
| Paid Plan (starting) | $17/mo (Pro) | $18/mo (Pro) |
| API Access | ✓ Yes | ✓ Yes |
| Mobile App | ✓ Yes | ✓ Yes |
| Browser Extension | ✓ Yes | ✓ Yes |
| Company Founded | 2016 | 2019 |
| Monthly Users | 2M+ | 600K+ |
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