Updated June 2025 · Tested In-House

Otter.ai vs Fireflies.ai

Which AI tool is better in 2025? We tested both across real workflows — here's everything you need to know before choosing.

Our Winner
🦦
Otter.ai
Otter.ai
8.8
Overall Score
Free + Paid
Full Review →
VS
🦟
Fireflies.ai
Fireflies
8.7
Overall Score
Free + Paid
Full Review →
AICompare Verdict

Otter.ai wins overall with a 8.8/10 score vs Fireflies.ai's 8.7/10. Otter.ai leads on Output Quality and Reliability, while Fireflies.ai holds an edge on Ease of Use. Choose Fireflies.ai if you specifically need sales teams logging call data.

Otter.ai vs Fireflies.ai: Score Breakdown

Criteria 🦦 Otter.ai 🦟 Fireflies.ai Winner
Output Quality 8.7/10 8.6/10 Otter.ai
Ease of Use 9.3/10 9.4/10 Fireflies.ai
Value for Money 8.9/10 9/10 Fireflies.ai
Reliability 9/10 8.8/10 Otter.ai
Feature Depth 8.9/10 9/10 Fireflies.ai
Overall Score 8.8/10 8.7/10 Otter.ai

Feature Comparison

Feature🦦 Otter.ai🦟 Fireflies.ai
Free Plan✓ Yes✓ Yes
Free Tier Details600 transcription minutes/month800 mins storage, 3 summaries/month
Paid Plan (starting)$17/mo (Pro)$18/mo (Pro)
API Access✓ Yes✓ Yes
Mobile App✓ Yes✓ Yes
Browser Extension✓ Yes✓ Yes
Company Founded20162019
Monthly Users2M+600K+

Detailed Pros and Cons

🦦 Otter.ai

Strengths
  • Real-time transcription accuracy
  • Speaker identification
  • Automatic meeting summaries
  • Action item extraction
Weaknesses
  • Accuracy drops with heavy accents
  • Storage limits on free plan
  • Business plan required for team features

🦟 Fireflies.ai

Strengths
  • Automatic meeting joining
  • AskFred conversational Q&A on transcripts
  • CRM integrations (Salesforce, HubSpot)
  • Search across all past meetings
Weaknesses
  • AI sometimes joins uninvited meetings
  • Search quality varies
  • Free tier quite limited

Otter.ai vs Fireflies.ai: Which Should You Choose?

Choose Otter.ai if you need:
  • Meeting transcription
  • Interview documentation
  • Sales call analysis
  • Content from spoken word
  • Remote team collaboration
Try Otter.ai ↗
Choose Fireflies.ai if you need:
  • Sales teams logging call data
  • Managers needing meeting accountability
  • Remote teams documenting decisions
  • Anyone with back-to-back meetings
Try Fireflies.ai ↗

Otter.ai vs Fireflies.ai: FAQ

Is Otter.ai better than Fireflies.ai?+
Otter.ai scores higher in our overall ranking (8.8/10 vs 8.7/10). Otter.ai outperforms on output quality and reliability. However, Fireflies.ai offers better value for money that make it the right choice for certain use cases.
Can I use both Otter.ai and Fireflies.ai for free?+
Both Otter.ai and Fireflies.ai offer free plans. Otter.ai's free tier includes 600 transcription minutes/month. Fireflies.ai's free tier offers 800 mins storage, 3 summaries/month.
Which is better for beginners — Otter.ai or Fireflies.ai?+
Fireflies.ai scores higher for ease of use (9.4/10 vs 9.3/10), making it the more beginner-friendly choice.
What's the main difference between Otter.ai and Fireflies.ai?+
Otter.ai is optimized for meeting transcription and interview documentation. Fireflies.ai is better suited for sales teams logging call data and managers needing meeting accountability. The key differentiator is Otter.ai's real-time transcription accuracy.

Still deciding?

Browse our complete comparison library with 1,200+ head-to-head breakdowns across every AI category.

Explore All Comparisons →